Unanswered Queries Regarding Deleted Camera Footage In Alleged Uber Rider Assault

Unanswered Queries Regarding Deleted Camera Footage In Alleged Uber Rider Assault

One of the victims of a series of ‍alleged attacks on ⁢Uber riders has​ expressed dissatisfaction ⁢with the company’s investigation into ​an incident where ‌she‌ and her friends were‍ assaulted and robbed. Johannesburg resident Kayleigh Marx’s‌ experience last month was one of⁢ several cases reported to the police regarding attacks ⁤on Uber riders in Pretoria since July.

Marx and her ⁣friends had booked ⁤an Uber⁤ after midnight ‌on Sunday, July 9, 2023, from Lucky ⁤Rodrigo,⁤ a popular night-time spot in Menlo Park. According to​ Marx, the Uber driver ‍took them to a different location than the guesthouse ⁢they had booked, and her friend suspected trouble.⁣ When‌ they tried to ⁣lock ⁢the doors, the driver unlocked‍ them.‌

The driver then sprayed Marx’s‍ friend with pepper spray, grabbed Marx’s iPhone, and unlocked the ⁢doors again. Two accomplices joined the⁤ driver ‍in the attack and threatened to shoot them. Marx managed to escape and ran back to Lucky Rodrigo, ‌where the⁣ suspects fled when more friends came‍ to ⁤their aid.

Marx’s ⁤account is one⁤ of several in which ‍people⁤ in Pretoria claim they ​were assaulted by Uber drivers. Uber responded by stating that they⁣ were investigating ‍the cases internally and cooperating with law enforcement. However, in ‍a subsequent interview, Uber’s general manager for Sub-Saharan Africa alleged that Marx’s version of events was false and that she and her co-passengers ⁣had likely ⁤entered ​the wrong car.

Marx denies‍ this‍ and claims that she reported the incident to Uber and the police ⁣on the same day it occurred. She also maintains that‍ the⁤ driver who assaulted her friends was the same person shown in the app’s picture. Marx provided a screenshot of the Uber driver they had booked, which showed that the trip status was “Failed.”​

Uber has not provided further details about the incident but reiterated that the attacks were perpetrated by third-party individuals and not by drivers on the​ Uber platform. They advised riders to verify their driver and vehicle details before entering the car and to enable PIN‍ verification for added security.

In Marx’s‍ case, the riders had ⁤not activated the PIN verification feature.⁢ Uber did not address the issue ‍of the 72-hour‍ wipe, but stated that the dashboard camera footage did not ⁤belong⁤ to them. The ​company continues to believe‍ that the⁣ victims of these attacks had mistakenly ⁣entered vehicles driven by third​ parties posing as Uber drivers.

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